Six markets, one standard.
| Market | Delivery | Free over | Currency | VAT |
|---|---|---|---|---|
| United Arab Emirates | Next day Dubai / Abu Dhabi / Sharjah, 48h nationwide | AED 200 | AED | 5% |
| Saudi Arabia | 2–4 working days | SAR 250 | SAR | 15% |
| Qatar | 2–4 working days | QAR 200 | QAR | — |
| Kuwait | 3–5 working days | KWD 20 | KWD | — |
| Bahrain | 3–5 working days | BHD 25 | BHD | 10% |
| Oman | 3–5 working days | OMR 25 | OMR | 5% |
Prices display in your local currency with duties and VAT calculated at checkout. Nothing arrives with a customs bill you were not shown.
Why our oils cross borders easily
Alcohol-based fragrance is classified UN1266 — a flammable dangerous good. It carries hazmat surcharges, restricted air freight, and routine customs delays across the GCC. It is the reason a lot of regional fragrance ecommerce is slow and expensive.
Every Scent Engineer oil is alcohol-free and non-flammable. No dangerous-goods classification, no surcharge, no air freight restriction, and pods travel in your cabin baggage.
Payment
Card, Apple Pay, Google Pay, Tabby and Tamara instalments across all markets, bank transfer for business accounts, and cash on delivery in the UAE and Saudi Arabia.
Returns
Devices — 30 days
Unused and in original packaging, returned free, refunded in full. If you have used it and it is not right for the room, talk to us anyway — we would rather exchange it for the correct size than have you keep something that does not work.
Oils — sealed only
Unopened bottles within 30 days. Opened fragrance cannot be resold, so we cannot take it back — which is exactly why the Discovery Set exists, and why its cost is credited in full against your first full-size bottle. Try six for AED 120 and buy the one you actually want.
Faults — two years, replacement first
If a device fails inside the warranty we ship a replacement and collect the faulty unit afterwards. You are never left without a working device while a repair is assessed. Commercial clients: 48 hours on site in the UAE, 96 hours GCC.
Cancelling a refill plan
One click in your account. No phone call, no retention script, no notice period, and the device stays yours. We put this in writing because the rest of this industry does not.